A & M DIGICOMM - Certified Panasonic Dealer

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Return Policy

AMDigicomm.com is dedicated to providing extremely low prices on the latest, brand-new telecom equipment while offering unparalleled customer service, and technical support.

We believe that it is in every consumer's best interest to know that they are receiving "FACTORY FRESH" products and are not purchasing products that have been re-stocked.  Re-stocked equipment (especially telephones) may contain viral and bacterial contaminants passed by others, consequently, we do not resell used equipment.  We guarantee to take as much time as necessary to review your product application to ensure that you are receiving the proper equipment.

Our products contain parts and software that may be easily copied, substituted or contaminated in the wrong hands.  Because the potential exists to (a) copy software and then return the item, (b) remove a newly shipped new part and replace it with an older defective part, or (c) accidentally or intentionally contaminate it, we have had to implement a NO RETURN policy.   This protective measure has been implemented so that we may continue to offer rock bottom prices to the public without compromising our standards of excellence.

We have our customers' best interests in mind, and are happy to REPLACE equipment in the unlikely event* of an "out-of-box" failure.  Should an out of box failure occur, it must be reported no longer than 5 days after the equipment has been delivered. 

Please be certain you are confident in your equipment selection prior to purchase.  If you have any questions regarding proper product selection, please call a sales representative at (713) 944-4200.

*Out of box failure occurrence is < 0.0002%


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© 2009 A & M DIGICOMM - Site last updated Nov. 2009